KARAOKE CDG USA RETURN POLICY

RETURN POLICY FOR MUSIC AND SOFTWARE

Due to the nature of software sales and copyright laws:
There are no REFUNDS on karaoke music and software. You may only exchange a defective disc for the same identical title up to 14 days after purchase.
Exceptions cannot be made. Music and software include CD/CDG/DVD media sold by karaoke-cdg-usa.com.

RETURN POLICY FOR PLAYERS AND ACCESSORIES:

In order to continue to provide the best prices on equipment:
Player and accessory returns and refunds will be made up to 14 days after purchase.
All original cartons, remotes, cables, packing material and software must be included with the return. There is a 35.00 fee for not returning the original box and a 25.00 fee for missing remotes. Other items will be assessed at the time of the return and may vary.
A 15% restocking fee will be assessed on all NON-DEFECTIVE returns.


DEFECTIVE PLAYERS AND ACCESSORIES:
Will be exchanged up for identical ones up to 14 days after purchase. You must call 1-727-815-3313 to obtain return authorization or you may email returns@karaoke-cdg-usa.com. After the 14 day period, consult your warranty information included with your player.

THE ADDRESS IS:
KARAOKE CDG USA
4924 US 19 NORTH
PORT RICHEY FL 34655

Returns Suggestions.

• All returns have a copy of the invoice

• Allow a minimum of 14 days for a return to be processed

• All return need to be insured ( We cannot be responsible for your package until it is received by us)